Frequently asked questions
How do EMI purchases work? +
EMI is offered through approved payment gateways and lending partners. Zepcart facilitates the transaction but is not a lender or NBFC. Final approval and terms are decided by the lending partner.
Do you ship internationally? +
Yes. Shipping options and rates are shown at checkout based on your destination.
What is your return policy? +
Most items are eligible for a 30-day return. See our Return Policy page for details.
How are sellers vetted? +
Every seller is verified for authenticity, quality standards and customer service before being onboarded.